Refund / Cancellation Policy

Refund / Cancellation Policy

Refund/Cancellation Policy – No Refunds/Cancellations/Exchanges:

We do not accept refund, returns or exchanges unless the item you purchased is new, sealed and determined defective.

If you believe you receive a defective item, please contact us at orders@urotherapeutics.com with details of the product and the defect.

Backorders: There may be a situation when a product is back ordered due to supply, inventory, or other circumstances. We apologize for any inconvenience caused, and will get the order out as soon as possible in accordance with the original order.